Frequently Asked Questions

Arkad provides your employees access to fuss-free and affordable loan and salary advance. To provide fair credits, we use employees employment data that you provide as the approval criteria without prejudice to their historical credit history. With salary-linked repayment, we help your employees pay on time.

We do not charge employees any application, withdrawal or early repayment fees. Offering Arkad is 100% free for employers.

We have a fixed interest rate of 3.5% per month.

3 or 6 months.

Employers will not have any liability if their employees cannot pay the loan. We will do the collection process and coordinate directly with the employee compliant to the lending regulations.

We understand that your employees might have some rough times and we believe that by understanding their situation and giving them a emphatically give them a chance to repay will benefit both parties. Arkad will extend utmost understanding and support to your employees.

Arkad is 100% free for employers. We invest heavily in our technology and customer success to ensure our platform:

• Is adaptable to your company’s internal payroll processes
• Requires as little work as possible from payroll to launch and manage
• Allows employees to completely manage their loans directly with Arkad, without employer involvement

We take care of all tech and customer support. We will also have a dedicated account manager to guide you through the on-boarding process.

Contact us by clicking on this link, we will get back to you within 24 hours.

To be eligible for Arkad’s services, your employer must be a Arkad accredited partner. If you wish to recommend Arkad to your employer, please contact us here.

Once your employer is onboarded with us, you can apply for a loan or salary advance via our FB chatbot here.

Your loan will be issued within 24 hours once your employer has verified your employment data.

We have a fixed interest rate of 3.5% per month.

3 or 6 months.

Please contact us via our Facebook chatbot here. We will be more than happy to hear you out and work with you to fulfil the payment.

After your full loan repayment you can avail of a new loan within 48 hours.

You can definitely pay off your loan early and there will be no early settlement. You can contact us via our Facebook chatbot here.

No. There are no application fees, withdrawal or early repayment fees.

You are only eligible for one loan/advance at a time. In order to be able to apply for another loan, your loan/advance must be paid off first.

Yes, we report repayment history to Philippines accredited credit bureau as your loan is repaid, as well as if your account is past due by 30 days or more. This means that if you make all repayments on time, your credit score may improve.